Shipping & payment information
Shipping & payment information
Orders are delivered within 1-3 business days throughout Greece (depending on the existence and availability of the product). In case your order can not be executed due to force majeure (holidays, strikes, bad weather conditions, etc.) we will contact you to let us know if you want the completion of your order.
Shipping costs for parcels up to 2Kg are uniform:
- For shipments within Attica: € 3.00
- For shipments to the rest of Greece: € 4.00
Free shipping on orders over 49 € for shipping in Greece.
For packages over 2Kg there is a volumetric and a kilometer overweight, the cost of which is automatically calculated by the system. The amount of the charge will be communicated to you by phone or email. Once you have completed your order, you will be sent an e-mail confirming that we have received the your order.
Shipping - Delivery of Orders (Products)
Your orders are sent by the company GENIKI TACHIDROMIKI
Think-joe.gr operates exclusively as an online store and our physical headquarters as service point. No product is bound without a registered order. Our company reserves the right to request a deposit for each order as well as to change prices without notice. At Think-joe.gr you will find high quality products from selected manufacturers and agents at competitive prices. Due to the fact of the large volume of products and suppliers, price changes may occur, a sharp decrease in the stock of our products and our suppliers or errors in the appearance on the site of Think-joe.gr, the restriction of which is our main concern, however, not can be zero. Returns are accepted within 14 working days and as long as the product is in good condition and still tradable.
Can I track my order?
Every customer who has given an e-mail address on the day of sending their order receives a unique number (tracking number). With this number it is possible to track the order in the tracking system of the General Post Office after clicking here
For your best service, Think-joe.gr has the following payment methods:
1. Cash on delivery
Cash on delivery for your order at the place of your choice.
Cash on delivery cost € 1.00.
2. By deposit in a Bank Account
You can choose the bank that facilitates you to deposit the amount of your order. In the bank deposit you must enter your full name as a reason. The bank accounts to which you can deposit the money are:
Beneficiary: KALOKYRI ELENI
Charges for capital movements from banks OTHER than EUROBANK, are charged to the customer and your orders may be delayed until the bank pays any fees for capital movements.
3. By debiting your credit card
The process of clearing your payment is undertaken by VIVAPAYMENTS, thus ensuring the absolute security of your transaction. When entering your card details, VIVAPAYMENTS does not charge the amount of your order, but binds it. The charge is made at the invoicing of your order. For the additional security of electronic transactions through credit cards, these are made with the security systems of VIVAPAYMENTS. Thus, during the credit purchase process, the customer is automatically transferred to a secure server in the service of VIVAPAYMENTS. All data transferred electronically by the customer (credit card information) to the bank service, as well as their transfer from the bank to VISA, Electron VISA, MasterCard are covered by the SSL 256-bit encryption algorithm, the most powerful encryption available today global.
In this case, the card details are not stored anywhere, they are only used during the check and billing. So the transactions you make in our online store (Think-joe.gr) through credit cards are completely safe. Think-joe.gr does not collect or store your credit card information in any way, and for this reason you need to re-register it, every time you use your credit card for transactions through this page. Attention for the costs of credit card payment transaction, Think-joe.gr is not responsible but the respective bank and these costs are borne by the customer
4. Via PayPal
By debiting your account through Paypal. Attention for the transaction costs through paypal payment is not the responsibility of Think-joe.gr but the company paypal and these costs are borne by the customer